Exceptional ConstructionWarranty Program

A Commitment That Continues

At Haddix Construction, our commitment to you continues long after your new home is complete and the keys are in your hands. We take pride in providing responsive follow-up service and making warranty information and resources easily accessible through our website.

Worker in uniform holding a black toolbox

Quality and Satisfaction

We are committed to understanding what you want in a home and in a homebuilder. That commitment has helped us  continually improve our quality, expand our expertise, and  maintain a high level of homeowner satisfaction.

Your new home is covered by the following warranties:

  • 1-year workmanship and materials warranty

  • 10-year waterproof foundation warranty 

  • Manufacturer’s warranty on windows

  • Manufacturer’s warranty on major appliances

  • Manufacturer’s warranty on HVAC system

  • Manufacturer’s warranty on water heater

  • Manufacturer’s warranty on plumbing fixtures

  • Manufacturer’s warranty on roofing shingles

Understanding Your Warranty

In general, workmanship and materials are warranted for one year from the date of closing. Certain appliances, equipment, and other components of your home are covered by separate manufacturer or supplier warranties rather than the Builder's warranty.

During the first year, Haddix Construction will address a malfunction of an appliance or piece of equipment when the issue is determined to have resulted from damage during installation or improper installation.

Emergency Warranty Service

Emergency warranty service is available for situations requiring immediate attention. Examples may include:

  • Gas Leaks

  • No heat during extreme cold

  • No cooling during extreme heat

  • Severe electrical problems

  • Severe plumbing leaks that cannot be isolated

For emergency warranty issues, please contact our office at (502) 868-0675.

To submit your 60-Day or One-Year Warranty Request, please click the link below.

Warranty Form

Warranty Program Informational Links

Warranty Request Form

You will notice that we offer to come back and check on your new home at 60 days from closing and again at 11 months. You can either email directly from our website or mail your service request.

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Warranty Manual

As a member of the National Association of Home Builders, Haddix Construction uses the National Home Builders Warranty Guidelines as a guide to determine a warranty claim and service.

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Homeowner Care Program

Proper home maintenance helps protect your investment and keep your new home looking and performing its best. This Home Maintenance Schedule and Checklist provides helpful reminders for routine care, inspections, and seasonal  maintenance throughout the year. Learn about our dedicated homeowner care program, including maintenance tips, scheduled check-ins, and best practices to keep your home in top condition.  

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